Selling guide

About the Worldticketshop marketplace

1. Who or What is Worldticketshop?

Conditions and obligations

1. How do I post my tickets?

Your account

1. Can I create an account?
2. Will my tickets instantly be displayed on the website once I have created an account?

Registration and login

1. Can I cancel my account?

Manage your account

1. How do I change my bank account for payment?

Ticket status

1. What do the statuses in my account mean?

Contact an account manager

1. I want to place tickets for an event which is not yet available on Worldticketshop?
2. Como posso entrar em contacto com o Worldticketshop?

Place tickets

1. Can I customize the information about my tickets?
2. Can I delete a ticket placement?
3. Can I only give a fixed price for my tickets or variable and auction prices as well?
4. I cannot find the event I want to list tickets for
5. I would like to list more tickets than the maximum number permitted by the official organizer, can I?
6. I would like to sell tickets, but do not yet have the tickets in hand, can I?
7. Place tickets
8. What are the costs associated with placing tickets?
9. What information should I provide in my ticket placement?
10. Why do you authorize my credit card when I want to post tickets?

Sell tickets

1. Can I adjust the price of my tickets?
2. Can I change the details of my ticket?
3. Can I sell my tickets on multiple websites simultaneously?
4. How can I best sell tickets?
5. How much does Worldticketshop charge for sales commission?
6. Sell tickets
7. Should I confirm a sale?
8. What happens if my tickets are not sold?
9. What should I do if I cannot deliver the tickets?
10. When does my ticket placement expire?
11. Why is my sale 'awaiting approval' ?

Sending tickets

1. Can I also send the tickets using standard mail?
2. Can I alter the UPS pick-up date?
3. Can I only send my tickets with UPS?
4. Can I track my shipment with track and trace?
5. Dispatch of my tickets is not possible because the tickets have been released shortly before the event?
6. Distribution of the tickets with UPS is not possible for my sales, what now?
7. How do I know if the buyer has received the tickets?
8. How do I send my tickets?
9. I have e-tickets, can I also mail the buyer these tickets?
10. I have provided an expected shipping date, but I’d like to alter this date.
11. I want to print out the label for UPS shipment, is this possible?
12. If the event is within three working days, will UPS still deliver on time?
13. Should I inform the buyer of my tickets that I have dispatched the tickets?
14. The tickets I have sent have been returned to me
15. What are the costs of sending tickets with UPS?
16. Who is responsible for the shipment of the tickets?

Payment

1. Can I view the status of my payments?
2. In which way will payment take place?
3. Payment
4. Sending tickets
5. When does payment take place?

Other

1. Can I also send my own promotional material with the ticket shipment?
2. How much commission does Worldticketshop charge?
3. I cannot deliver the agreed upon tickets, but I do have similar tickets, can I also send them?
4. I have made a mistake in my ticket placement and the tickets have been sold, what do I do?
5. I have received a sales order, but the tickets are no longer available, what do I do?
6. I have sold tickets for an event that has been postponed, what do I do?
7. I have sold tickets for an event which has been cancelled, what do I do?